222bs Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 222bs collects, why we collect it, how we protect it, and what rights you have over your information.
📅 Last Updated: January 2026Introduction
This Privacy Policy ("Policy") is published by 222bs ("we", "us", "our") and applies to all users ("you", "your") of the 222bs platform accessible at https://222bs.app. It describes how we collect, use, store, disclose, and protect personal information in the course of providing our online casino and cricket betting services to players based in Bangladesh and other supported markets.
By accessing or using 222bs, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the platform. This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the platform overall.
This Policy applies to data collected via the 222bs website, mobile browser experience, and any communications you initiate with our support team. It does not apply to third-party websites or services that may be linked to or accessible from 222bs.
SSL Encrypted
All data transmitted between your device and 222bs is protected by industry-standard SSL encryption at all times.
Never Sold
222bs does not sell your personal data to any third party for commercial marketing purposes, ever.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by 222bs at any time.
Data Deletion
Upon verified request, 222bs will delete or anonymise your personal data subject to legal retention obligations.
Cookie Use
222bs uses essential and analytics cookies to operate the platform and improve your experience. No advertising cookies are placed without your knowledge.
Contact Us
For any privacy-related query or data subject request, contact us at [email protected]. We respond within 7 business days.
Information We Collect
222bs collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and from third-party sources such as payment processors and identity verification services. The categories of personal data we collect include:
- Identity Data Full name, date of birth, nationality, and government-issued identification number or document details provided during KYC verification.
- Contact Data Mobile phone number and email address used for account registration, two-factor authentication, and platform communications.
- Financial Data Payment method identifiers (e.g. bKash or Nagad account number, last 4 digits of a bank card), transaction history, deposit and withdrawal records, and wallet balances.
- Usage Data IP address, device type, browser type and version, operating system, session timestamps, pages visited, games played, bet history, and in-play betting activity on cricket and other sports.
- Communication Data Records of your communications with the 222bs support team, including live chat transcripts, email correspondence, and any complaints or dispute submissions.
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless such data is directly volunteered by you in a support communication. We do not knowingly collect any personal data from individuals under the age of 21.
How We Use Your Information
222bs processes your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below. Your data is used to:
- Create and manage your 222bs player account, verify your identity and age in accordance with responsible gaming and anti-money-laundering requirements, and authenticate you when you log in to the platform.
- Process deposits, withdrawals, and other financial transactions via your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer, or other supported methods) and maintain accurate records of all financial activity on your account.
- Deliver the gaming and betting services you request, including personalising your experience on the platform (for example, remembering your game preferences, language settings, and Bangladesh Standard Time session data).
- Fulfil responsible gaming obligations, including applying deposit limits and time-out settings you have configured, enforcing self-exclusion periods, monitoring for signs of problem gambling behaviour, and complying with applicable age-restriction requirements (21+ only).
- Respond to your customer support enquiries, investigate and resolve complaints, process dispute submissions, and maintain records of communications for audit and quality-assurance purposes.
- Comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) screening, fraud detection and prevention, and any reporting obligations to which 222bs is subject under its internal compliance policy.
Where we wish to use your data for a new purpose not listed above, we will notify you and, where required, seek your consent before proceeding. You may withdraw any consent you have given at any time by contacting us at [email protected], though withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Legal Basis for Processing
222bs processes your personal data on one or more of the following legal bases:
- Contractual necessity — processing is required to perform the contract between you and 222bs (i.e., the Terms and Conditions you accepted when registering), including account creation, payment processing, game delivery, and customer support.
- Legal obligation — processing is necessary for 222bs to comply with applicable legal and regulatory requirements, including AML legislation, age verification mandates, and lawful fraud-prevention obligations.
- Legitimate interests — 222bs processes certain data to pursue its legitimate business interests, such as detecting fraudulent activity, improving platform security, optimising game performance, and analysing aggregate player behaviour to improve the service, provided these interests are not overridden by your privacy rights.
- Consent — where 222bs relies on your consent as the legal basis for processing (for example, for certain optional marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
Sharing Your Information with Third Parties
222bs does not sell your personal data. We may share your personal data with carefully selected third parties only in the following limited circumstances:
- Payment service providers — we share the minimum necessary financial and identity data with payment processors (including bKash, Nagad, Rocket, Upay, and our banking partners) to process your deposits and withdrawals securely. These providers are contractually bound to handle your data only for payment processing purposes.
- Identity verification and KYC providers — we share identity documents and related data with third-party KYC and age-verification services to fulfil our legal obligation to verify that all players are aged 21 or above and to comply with AML requirements.
- Game studio providers — aggregate, anonymised usage data (not personally identifiable information) may be shared with our studio partners (including Evolution Gaming, Pragmatic Play, NetEnt, Spribe, Ezugi, and Microgaming) for the purposes of game performance monitoring, RTP auditing, and technical support.
- Law enforcement and regulatory authorities — we may disclose your personal data to competent authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 222bs, its players, or the public.
222bs will never share your personal data with unrelated third-party advertisers, data brokers, or commercial marketing companies. Any third party that receives your data from 222bs is bound by a data processing agreement that restricts its use strictly to the purpose for which it was shared.
Cookies and Tracking Technologies
222bs uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. We use the following types of cookies:
- Essential cookies — strictly necessary for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of essential cookies without disabling the platform entirely.
- Analytics cookies — used to collect aggregated, anonymised data about how players navigate the platform, which games are most popular, and how session flows behave. This data helps us improve the platform experience for all players in Bangladesh and beyond.
- Functional cookies — store your preferences such as language selection (English or Bangla), odds format, and last-visited game category, so the platform remembers your settings between sessions without requiring you to reconfigure them each time.
- Security cookies — support fraud detection, bot-detection, and session integrity checks. These cookies are essential for protecting your account from unauthorised access and ensuring the integrity of real-money transactions.
Most mobile browsers allow you to control or delete cookies through your browser or device settings. Please note that disabling analytics or functional cookies may affect some features of the 222bs platform. 222bs does not use advertising cookies or place third-party advertising tracking pixels on the platform.
Data Retention
222bs retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following general retention periods apply: account and identity data is retained for the duration of your account plus a minimum of 5 years following account closure, in order to comply with applicable AML record-keeping obligations; financial transaction data is retained for a minimum of 5 years from the date of the transaction; communication data (support interactions and dispute records) is retained for 3 years from the date of the last relevant communication; usage and analytics data is retained in anonymised or aggregated form indefinitely for platform improvement purposes, but individually identifiable usage data is retained for no longer than 24 months.
When your personal data is no longer required for any of the purposes listed above and no legal retention obligation applies, 222bs will securely delete or anonymise it. If you request early deletion of your personal data (see Your Rights below), we will action that request to the extent permitted by our legal obligations, and we will inform you of any data categories that we are required to retain despite your deletion request.
Data Security
222bs takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption on all data in transit between your device and the 222bs platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted by third parties during transmission.
- Encrypted storage of sensitive data at rest, including hashed password storage (passwords are never stored in plain text), encrypted financial identifiers, and segregated storage of KYC documentation.
- Role-based access controls that restrict internal access to personal data to only those employees and contractors with a legitimate operational need. Access to sensitive player data is logged and audited regularly.
- Regular internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in the platform's data handling infrastructure before they can be exploited.
Despite these measures, no data transmission over the internet or electronic storage system is completely secure. If you believe your 222bs account has been compromised, contact us immediately at [email protected] so we can suspend the account and investigate.
Your Data Protection Rights
As a player on the 222bs platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a description of your request. We will respond within 7 business days:
- Right of access — you may request a copy of all personal data that 222bs holds about you. We will provide this in a structured, commonly used, machine-readable format within the statutory response period.
- Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you. For basic account details (mobile number, email), you may be able to update these directly within your account settings.
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. We will comply to the extent permitted by our legal retention obligations.
- Right to restriction — you may request that 222bs restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
- Right to data portability — you may request that we provide your personal data to you in a portable format, or transfer it directly to another controller, where technically feasible and where processing is based on consent or contractual necessity.
- Right to object — you may object to 222bs processing your personal data on the basis of legitimate interests where you believe your privacy rights override those interests. You may also object at any time to the use of your data for direct marketing purposes.
222bs will not charge a fee for handling data subject requests in ordinary circumstances. We may request that you verify your identity before we action your request, to ensure that personal data is not disclosed to an unauthorised party. If we are unable to comply with a request, we will explain why in writing.
Protection of Minors
222bs is strictly an adults-only platform. We do not knowingly collect, store, or process personal data belonging to any person under the age of 21. All account registrations include an age declaration, and 222bs operates a mandatory KYC process that includes verification of date of birth. Where 222bs discovers or reasonably suspects that an account has been registered by or is being used by a person under 21, the account will be immediately suspended, all balances will be frozen pending investigation, and any winnings derived from play on that account will be voided.
222bs is for players aged 21 and above only. If you are a parent or guardian and believe that someone under your care has registered on 222bs, please contact us immediately at [email protected]. We will act swiftly to close the account and delete the minor's personal data in full.
Changes to This Privacy Policy
222bs reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players of the change via their registered mobile number or email address. Where the change is significant or affects how we process data on a basis that differs from what you originally consented to, we will seek fresh consent before the new processing begins.
Your continued use of 222bs after any update to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data. The current version of this Policy supersedes all previous versions.
Contact and Data Subject Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to report a privacy concern, please contact the 222bs privacy team. We are committed to resolving all privacy-related queries promptly and transparently. When submitting a data subject request, please include your registered username, the nature of your request, and any relevant details to help us process your request efficiently.
Privacy queries and data subject requests: [email protected] — Response time: within 7 business days. Please include your registered username and a clear description of your request in all correspondence.
Support is available in English and Bangla. All data subject requests are handled confidentially. 222bs does not charge any fee for standard data subject requests submitted in good faith.
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